Career: General Manager - Operations - Northern California
SCOPE
This position has responsibility for meeting or exceeding the profitability of assigned branch or branches, as well as ensuring team member and client satisfaction. This position also requires maintaining a professional image with all clients, team members, vendors and other corporate personnel.
- Manage the operations and administrative functions through local Managers and Supervisors -- including problem resolution, recruiting, communications and training.
- Assist in training and supervision of Account Executive with Diretor of Sales and Marketing
- Overall management of profit and loss markers as indicated in KPI, Accounts Payable and Collections/Bad Debt data comparing actual financial performance to budget.
- Lead local team to create and implement operational and financial effectiveness.
- Prepare and exceed financial and non-financial targets on a monthly, quarterly and annual basis.
- Maintain relationships with Key clients (top 20)
- Keep VP and EVP's well informed on strategic issues within the Branches operating area (e.g., competition, pricing, potential strategic alliances and/or acquisitions, etc.)
- Understanding and working knowledge of all Company's products and service offerings to assist in sales presentations and provide service solutions to clients.
- Help nurture account relationships within the assigned Branch and coordinating those relationships with other Managers as applicable.
- Assure ongoing training and development of Branch operations and administrative personnel.
- Ensure local market is compliant with appropriate OSHA, NAID and other pertinent regulations and Company Safety and Security guidelines.
- Evaluate, select and utilize leading industry vendors for operational needs.
- Fully support and promote Company approved products, services and polices.
- Inspire others to provide heroic client service.
- Embrace and promote all three parts of the Access Vision: Purpose, Core Values; and Mission.
- Know and understand defined role in of the Access Disaster Recovery plan.
- Comply with all company policies.
- Advise VP/EVP of issues requiring his attention.
SKILLS
- Ability to control budget and P&L and the ability to interpret financial statements.
- Superior technical skills (Excel, PowerPoint, Act and other Windows based applications).
- Also requires demonstrated leadership skills including Team Member empowerment, teambuilding, and conflict resolution.
- Recognizes and leads organizational changes.
- Possess strong communication, presentation, analytical and project management skills.
- Must be flexible and friendly under pressure.
- Some travel required.
EDUCATION
A BA/BS degree or equivalent work experience which has included the preparation of budgets, proposals and presentations.
PRIOR WORK EXPERIENCE
Preferably in the Records Management industry or service-related environment.
Access Information Management
Be part of a dynamic and exciting work environment. Access Information Management is at the forefront of the growing records and information management market, and you can be too. Access is proud to offer team members:
- Competitive salary
- Comprehensive benefits including medical and dental
- 401(k)
- Life insurance
- Paid vacation
- Generous holiday schedule
- Fun and stimulating work environment
If you are interested to learn more please contact us by filling out the form below: