Career: Transportation Specialist, Madison, WI Branch

Scope of Work

  • Direct responsibility for servicing the client in a congenial, prompt and efficient manner on a daily basis
  • Interface with clients on a frequent basis. Verbally communicate details and information to clients and service their needs in person.
  • Interface with customer service, operations and management on a daily basis regarding service quality and issues of customer satisfaction.
  • Transport client’s records to and from specified points within the districts territory. Perform emergency/priority requests and any other client requests requiring transportation.
  • Load and unload vehicles as required and verify accuracy of deliveries and pick-ups.
  • Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance & cleaning is performed.
  • Observe company safety & security procedures.
  • Prepare and process all paperwork necessary to accomplish the above processes.
  • Perform other duties and projects as assigned.

Skills:

  • Ability to interact with clients in a courteous and professional manner.
  • Strong communication skills both verbal and written.
  • Ability to lift 50lbs consistently.
  • Must be able to read and verify group of numbers continuously during shift.
  • Strong knowledge of greater metropolitan area.
  • 1-2 years previous face to face customer service experience.
  • Committed to excellence in following company policies, procedures, standards and legal requirements.
  • Able to pass a security clearance, background check, and drug screen.

Education:

High School diploma or equivalent.

Prior Work Experience:

Minimum 1 year prior experience in the service / warehouse industry or minimum 1 year experience in records management industry

Access Information Management

Be part of a dynamic and exciting work environment. Access Information Management is at the forefront of the growing records and information management market, and you can be too.  Access is proud to offer team members:

  • Competitive salary
  • Comprehensive benefits including medical and dental
  • 401(k)
  • Life insurance
  • Paid vacation
  • Generous holiday schedule
  • Fun and stimulating work environment

If you are interested to learn more please contact us by filling out the form below:

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